Cancellation, Return & Refund Policy
Annavedah Foods
At Annavedah Foods, we take pride in delivering authentic, high-quality food products. Due to the perishable and consumable nature of our offerings, we follow a carefully structured cancellation and return policy to maintain hygiene, quality, and fairness.
Order Cancellation
- Orders can be cancelled within 6 hours of placing the order.
- Once the order is processed or dispatched, cancellation will not be possible.
Cancellation Charges:
Cancellation After Dispatch
If you request cancellation after the order has been shipped, the refund (if applicable) will be processed after deducting both forward and return shipping charges.
Returns & Replacements
Due to food safety and hygiene standards:
We offer replacement or refund only in the following cases:
Reporting an Issue
Customers must report any issue within 24 hours of delivery.
Please share:
- Clear photos/videos of the product
- Order details
Damages & Issues
We request you to inspect your order at the time of delivery. If the item is defective, damaged, or incorrect, please notify us immediately so we can resolve the issue promptly.
Refund Policy
- Refunds are applicable only for approved cases (damage, defect, wrong product) and can be returned within 4 working days from the day of delivery.
- Once approved, refunds will be processed within 7-15 business days.
- The amount will be credited to your original payment method.
Contact Us
For support, please reach out using the details below.